Are you giving off a “tired and irritable vibe”? Are you noticing the team feeling the effects of the post pandemic pace of having patients treated at crazy warped speed that hasn’t stopped? Or perhaps you’re feeling the stress of working “short” with a couple ideal...
Zoom, Webinars, Cookie-Cutter Training Programs, 1:1 Training What’s Right for My Team? Written by Jill Shue Often, we see owners discouraged and frustrated in the results of their team’s training – and you’re not alone. Your team is also discouraged and frustrated!...
written by Leah Gehrke We’ve all been there. The dreaded patient at 10:00 am who has continuously been disrespectful, refused recommended treatment, or has even berated you and your colleagues in multiple visits. What if there was a way we could “fire” these patients?...
4 Tips to Avoid the Swiss Cheese Schedule by Jill Shue Is your schedule suffering from the dreaded “Swiss Cheese” look? Are the holes affecting your production and efficiency? While patients are waiting months out for care, it’s more important...
Read Before Your Next Dental Office Meeting….Team Meetings Require Empathy Written by Corey Jameson-Kuehl Empathy: Empathy is the capacity to understand or feel what another person is experiencing from within their frame of reference, that is, the capacity to place...
Autoclave Maintenance – The Never-Ending Cycle Written by: Leah Gehrke Autoclaves – it’s no secret that we all struggle with remembering the guidelines in our office. “Which side faces up – paper or plastic?”, “Can I autoclave plastic?”, “What is the...
The Micromanager Written by Corinne Jameson-Kuehl The term “micromanage” is a phrase I hear often while speaking to our dental teams. I hear from owners that they “shouldn’t have to micromanage their teams” and I hear from teams that they feel their dentist-owner is...
Everyone’s schedules are over capacity and the reality of patients being moved months out is sadly our new standard of care due to continued team changes. If you have the same complete team you had before the Pandemic, you are one of the unusual practices who...
written by Jill Shue You heard in on a podcast, you’ve read articles, and you’ve decided you’re going to do it! You’re going to drop all those insurance contracts and go fee for service — but what’s the best way and is it the right decision for your practice?...
The holidays are here, and it means it is time to encourage one another with celebration and cheer! I have a few guidelines and suggestions for you to make this year the best year yet for your dental team! Please make time to schedule a celebration. Yes, there are...
