How to ‘Fire’ the Dental Patient That is Causing You Stress

written by Leah Gehrke We’ve all been there. The dreaded patient at 10:00 am who has continuously been disrespectful, refused recommended treatment, or has even berated you and your colleagues in multiple visits. What if there was a way we could “fire” these patients?...

4 Tips to Avoid the Swiss Cheese Schedule

4 Tips to Avoid the Swiss Cheese Schedule by Jill Shue   Is your schedule suffering from the dreaded “Swiss Cheese” look? Are the holes affecting your production and efficiency? While patients are waiting months out for care, it’s more important...

Autoclave Maintenance – The Never-Ending Cycle

Autoclave Maintenance – The Never-Ending Cycle Written by: Leah Gehrke Autoclaves – it’s no secret that we all struggle with remembering the guidelines in our office. “Which side faces up – paper or plastic?”, “Can I autoclave plastic?”, “What is the...

The Micromanager

The Micromanager Written by Corinne Jameson-Kuehl The term “micromanage” is a phrase I hear often while speaking to our dental teams.  I hear from owners that they “shouldn’t have to micromanage their teams” and I hear from teams that they feel their dentist-owner is...

Feeling Employment Strain?

Everyone’s schedules are over capacity and the reality of patients being moved months out is sadly our new standard of care due to continued team changes.   If you have the same complete team you had before the Pandemic, you are one of the unusual practices who...

Does “Just Do It” Apply to Dental Insurances Too?

written by Jill Shue You heard in on a podcast, you’ve read articles, and you’ve decided you’re going to do it! You’re going to drop all those insurance contracts and go fee for service — but what’s the best way and is it the right decision for your practice?...

What are Your Holiday Plans for Your Dental Office?

The holidays are here, and it means it is time to encourage one another with celebration and cheer!  I have a few guidelines and suggestions for you to make this year the best year yet for your dental team! Please make time to schedule a celebration. Yes, there are...