Course Crawl

 

 

 

 

Need a Refresher of the 2022 Event? Check out What You Missed!

 

 

You and Your Team are invited to our Annual 2022 Course Crawl. Earn up to 4 credits while growing your team, enjoying a tailgate lunch while drinking a green beer! 

The 2022 Course Crawl will be held at American Family Field in Milwaukee, WI! You don’t want to miss this! Bring your team or come solo, we’ve got the courses you want!

If you’re traveling or driving to American Family Park, please be sure to checkout the travel page for complimentary parking details and room block details!

COVID Precautions: We are asking you to come as you feel comfortable. There are no mask or vaccine requirements to attend.

If you feel ill, please stay home.

 

To further customize your experience, we are excited to announce we are now making experience passes available to you, your team, and your guests!

The Ultimate Experience! Includes CE, Green Beer, Tailgate, Tour, and all Activities! This pass is good for all day.

Until October 31: $159

Nov. 1 – Dec  31: $199

Jan 1 – Feb 14: $219

Feb 15 – March 4: $279

Register for the All Access Pass NOW!

The Learning Experience! Receive access to 4 courses and receive 4 credits. This pass is good until 1pm.

$109 Special Limited Pass Offer Ends October 31st! 

Register for the Learning Pass NOW!

 

 

The Tailgate Experience! Access to Green Beer Cheer, Tailgate Lunch, Tour, and Activities! This pass begins at 1pm.

$99 Special Limited Pass Offer Ends October 31st! 

Register for the Tailgate Pass NOW!

 

 

 

2022 Course Crawl Schedule and Speaker Lineup

*Registration opens at 7:30am. Courses begin at 8am.*

 

 


 

 

 

 

Welcome and Main Session Course

8:00am-9:30am

 

Please Click on Each Course Name to Read the Course Description.

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The Secret to Driving Teams Forward

Speaker: Corinne Jameson-Kuehl, RDH, BS

What is the secret sauce for achieving the most efficient and effective team to move your practice forward? Are you meeting the goals and growth points as a unit, or is there something that continues to hinder you? We will highlight every role in the practice and provides key communication and implementation techniques every office needs to succeed in driving the business forward in a way that creates growth for the entire team.

  • Create a culture philosophy plan
  • Understand and Identify the strengths of each team member

 

Meet Corinne Jameson-Kuehl, RDH, BS

Corinne Jameson-Kuehl, RDH, BS has been involved in the business of dentistry for over 20 years.? She is an experienced dental business owner with background experiences as a private practice clinician, practice development administrator, and previous dental staffing company founder and owner.

Corinne’s professional interests include writing articles and presenting continuing education to dental audiences across the nation. She is an editorial board member for Penn Well, the regional coordinator for the Oral Cancer Foundation, and was the 2016 recipient of the Sunstar-Butler Award of Distinction. Her professional memberships include ADA, ADHA, Seattle Study Club, AADOM, AADH. Along with Dental and Business education, Corinne holds numerous Human Resources certifications including DISC, Driving Forces, and Emotional Intelligence to better ensure employment success!

Corinne and her team at Custom Dental Solutions provide hands-on practical business development and proven solutions to owners of small businesses focusing mainly on private practice dental offices. It brings her great reward to see her clients navigate changes successfully in their personal and professional lives.


 

Group 1 Courses

9:45am – 10:35am

 

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Preparing Your Office to Manage a Medical Emergency

Speaker: Dr. Joseph Best, D.D.S., Ph.D. Biosketch

After this course you will be able to:

  • Determine if your office is prepared to manage a medical emergency
  • Learn the key components of a dental office emergency kit and how to use them
  • Develop strategies to ensure that your office is prepared to manage a medical emergency

 

 

Meet Dr. Joseph Best, D.D.S., Ph.D. Biosketch

Dr. Best is a 1989 graduate of Marquette University School of Dentistry (MUSOD) and an adjunct associate professor at the dental school in the division of Oral and Maxillofacial Surgery. He is the course director for the Medical Emergencies and Pharmacotherapeutics courses at MUSOD and lectures extensively in pharmacology, pain control, medicine, oral surgery, and implant dentistry both at the dental school and in regional CE programs.

Dr. Best received his Ph.D. in Pharmacology and a certificate in Oral and Maxillofacial Surgery from the University of Rochester School of Medicine and Dentistry.? He is a board-certified oral and maxillofacial surgeon and maintains a private practice with Oral and Maxillofacial Surgery Associates of Waukesha in Waukesha, WI.

 

 

Oral Care for the Oncology Patient

Speaker: Jill Meyer-Lippert, RDH

Oral care is one aspect of cancer treatments that are often overlooked. Oral side effects and untreated dental diseases can cause added pain, financial hardships, psychological distress, and a diminished quality-of-life for those being treated for cancer. This may also lead to complications or delays of treatments, which can compromise treatment outcomes. Changes in the mouth may have a continued negative impact long after cancer treatments have been completed.

This presentation will review potential oral side effects associated with cancer treatments, as well as ways to avoid or manage them by focusing on prevention and patient education. We will discuss ways for the medical and dental teams to work together to provide a well-rounded approach for optimal patient care.

At the conclusion of this course, participants should be able to:

  • Describe oral side effects of cancer treatments and how they may affect the quality of life and mortality.
  • Discuss ways to avoid and manage short-term and long-term oral side effects.
  • Develop strategies for the medical team and dental team to work together to improve patient care.
  • Provide resources for patient education

 

Meet Jill Meyer-Lippert, RDH

Jill Meyer-Lippert began her dental career as a Dental Assistant and Receptionist. This experience led her to achieve her Dental Hygiene degree from Northeast Wisconsin Technical College and continue her education at the University of Southern Indiana.

Jill provides communications and educational engagement services with Custom Dental Solutions including social media, newsletters, and our popular annual Course Crawl event where she is the Chair of the Educational Committee.

Jill is passionate about educating health care professionals and can be found speaking locally and nationally.? She belongs to the Triage Cancer Speakers Bureau, the RDH Advisory Board for the Oral Cancer Foundation. She provides communications and Educational engagement services and is the Custom Dental Solutions Community Relations Manager.

Jill has served patients in clinical Dental Hygiene for over 25 years. During her clinical career, she founded and continues to own a company called Side Effect Support LLC, which is dedicated to helping cancer survivors manage short-term oral side effects and long-term damage to oral health associated with oncology treatments. She belongs to the ADHA, and received the 2014 Sunstar/RDH Award of Distinction. She enjoys spending time with her husband Ty and enjoying all things Wisconsin.

Special Speaker Sponsor/Guest: Sara Jane

Sara Jane is a dental hygienist of nine years, with a Bachelor’s in dental hygiene and a Master’s in Business. She’s been with THOR Photomedicine educating and supporting the Dental and Oncology fields for two years.  She is also an adjunct dental hygiene instructor at Montgomery Community College.  Sara Jane enjoys talking about the positive impact of Photobiomodulation (PBM Therapy) for both patient and providers.

THOR specializes in photobiomodulation (PBM) technology. Their PBM systems are indispensable tools in dental practices, pioneering clinics, and hospitals around the world.

Thank you to our Speaker Sponsor, THOR.

Play the Insurance Game and Win It!

Speaker: Jill Shue, FAADOM

You have worked hard submitting all the details the insurance company will need to pay your claim quickly and yet you still get the denial after 45 days.

Are insurance claims haunting your accounts receivables? The daunting task of hunting down insurance payments doesn’t have to be a difficult task.

You will learn the differences between a rejection and a denial and learn strategies to win at the insurance game, and get your claim paid to the maximum the first time!

Objectives:

  • Attendees will be able to maximize a patients’ benefits by learning key terms and strategies frequently utilized by insurance carriers.
  • Attendees will receive crucial tools and resources to utilize in appealing denials and how to overturn an insurance carrier’s decision.
  • Attendees will receive tips and strategies in creating efficient and successful insurance follow up systems.

 

Meet Jill Shue, FAADOM

Jill Shue was educated at the University of Wisconsin-Milwaukee, where she studied English and Psychology. She has over 14 years of medical office operations and dental office management experience and knowledge to share with clients. Having gone through several transitions within the dental practice, she brings essential skills in supporting you through changes.?

Jill believes that learning is never done there’s always room to grow. She is a Fellow and member of the American Association of Dental Office Managers (AADOM). Jill founded and manages Custom Dental Solutions’s quarterly Office Manager Roundtable for managers to network and grow professionally with others who have walked in their shoes a need greatly desired by dental office managers. Jill is also the Vice President of the Custom Dental Solutions PACE Board of Education and manages all attendee registrations for our annual Course Crawl.

Jill enjoys teaching administrative team members, practice managers, and owners long-term success in practice management, tracking practice metrics, and enhancing your team’s utilization of your software. Through unique and hands-on training, she guides teams through maximizing correct insurance coding, efficient insurance processing, and effective billing techniques to increase your bottom line while improving the patient experience.?

Seeing you reach your goals drives her – Your success is her success.

When Jill is not working in offices, she enjoys camping with her husband, spoiling her niece and two nephews, and entertaining her four rescues: Amelia Gene, Piper (Dogs), Coraline, and Augustus “Gus” (Cats).


 

Group 2 Courses

10:50am – 11:40am

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Dental Pain Management in the Age of Prescription Opiate Abuse – Session I (must enroll in both sessions)

Speaker: Dr. Joseph Best, D.D.S., Ph.D. Biosketch

After this course you will be able to:

  • Understand the opiate abuse epidemic, healthcare providers role in this epidemic, and the impact this epidemic is having on the community
  • Understand the basic science of dental pain
  • Determine the best management strategies for managing dental pain pre, intra, and post-operatively
  • Learn alternatives to prescription opiates for managing dental pain in your practice

 

 

Meet Dr. Joseph Best, D.D.S., Ph.D. Biosketch

Dr. Best is a 1989 graduate of Marquette University School of Dentistry (MUSOD) and an adjunct associate professor at the dental school in the division of Oral and Maxillofacial Surgery. He is the course director for the Medical Emergencies and Pharmacotherapeutics courses at MUSOD and lectures extensively in pharmacology, pain control, medicine, oral surgery, and implant dentistry both at the dental school and in regional CE programs.

Dr. Best received his Ph.D. in Pharmacology and a certificate in Oral and Maxillofacial Surgery from the University of Rochester School of Medicine and Dentistry.? He is a board-certified oral and maxillofacial surgeon and maintains a private practice with Oral and Maxillofacial Surgery Associates of Waukesha in Waukesha, WI.

 

A Practical Look at Periodontal Disease

Speaker: Connie Traynor, BAS, RDH

This one-hour program will outline a practical approach for your team to discuss periodontal disease and treatment. The value of a well-calibrated team and explore how to ensure all your team members are on the same page through established periodontal protocol will be highlighted. Through sharing strategies and verbiage on case presentation to help gain acceptance when delivering a periodontal diagnosis, how to implement the new AAP classification system of staging and grading as a tool to transition patients into the appropriate classification category will be outlined.

Course Objectives:

  • Identify the value of having an established periodontal protocol
  • Help begins to outline how to incorporate strong periodontal diagnoses in your everyday practice
  • Share strategy on how to gain case acceptance with periodontal treatment
  • Provide an overview of the AAP staging and grading classification system

 

Meet Connie Traynor, BAS, RDH

Connie Traynor, BAS, RDH is a 2003 graduate of the Fox Valley Technical College Dental Hygiene Program and a 2018 graduate of the University of Oshkosh in the Leadership and Organizational Studies Program.  Her clinical background has varied between private, specialty, and large group practice.  She began a supportive role as a Regional Hygiene Consultant with Midwest Dental in 2012.  With the acquisition into Smile Brands in 2020 her current role is as a Clinical Operational Support Specialist.  In this role she supports dental teams in over 35 offices.  As a primary member of the field support team she focuses on creating ethical, successful dental practices with a strong focus on clinical excellence.  She has been an active member of the Wisconsin Dental Hygiene Association – serving in various roles over the years and is a member of the Fox Valley Technical College Dental Advisory Board.

The Practice-Building Mindset: Secrets to Treatment Acceptance

Speaker: Genevieve Poppe

Shift your practice-building efforts to those that work! In this highly actionable session, Genevieve Poppe shares philosophies and practices to create a team understanding of their critical role in treatment acceptance.

Learning Objectives:

  • Describe practices that raise unnecessary barriers and obstacles to case acceptance
  • Define techniques for presenting care recommendations that increase case acceptance
  • Understand the critical connection required for patient buy-in
  • Learn to identify and break negative beliefs and assumptions

Patient Experience: Creating Conditions for Case Acceptance. All things being equal, patients accept treatment from clinicians they know, like, and trust. Are all things being unequal? The same. In our industry, we tend to lead with clinical competence/ expertise and overlook the significance of rapport and trust. Well-intentioned teams often create obstacles that hinder case acceptance. Discover where the disconnect is in your process and gain tactical considerations for success.

Your success will require you to shift your mindset, embrace the inevitable questions, and gain confidence in helping patients receive the care they need and deserve. Assess your policies to determine if you are creating roadblocks to treatment acceptance and explore simple, proven steps that allow unscripted, authentic patient interactions.

 

Meet Genevieve Poppe

Is your practice growing? Or churning? Many dental practices struggle to implement the necessary change to achieve the results they are looking for. Genevieve Poppe has a unique understanding of what it takes to help dentists achieve their practice vision. Her experience as an owner and manager of a seven-practice affiliate group refined Genevieve’s process and approach to practice growth and management. Her ability to develop strong dental teams with excellent patient connection and communication skills keeps her in high demand.

From a dental assistant to practice owner, Genevieve brings a unique perspective and real-world experience in all aspects of dentistry. From practice startup to transition, Genevieve has the skills and knowledge to implement systems for business and team success.

As a speaker and consultant, clients and teams find Genevieve relatable and knowledgeable. Her presentations are engaging, relevant, and meaty with immediately applicable content.

 

Thank You to Our Speaker Sponsor, Dentlogics!


 

Group 3 Courses

11:55am – 12:45pm

Closed
Dental Pain Management in the Age of Prescription Opiate Abuse – Session II (must enroll in both sessions)

Speaker: Dr. Joseph Best, D.D.S., Ph.D. Biosketch

After this course you will be able to:

  • Understand the opiate abuse epidemic, healthcare providers role in this epidemic, and the impact this epidemic is having on the community
  • Understand the basic science of dental pain
  • Determine the best management strategies for managing dental pain pre, intra, and post-operatively
  • Learn alternatives to prescription opiates for managing dental pain in your practice

 

 

Meet Dr. Joseph Best, D.D.S., Ph.D. Biosketch

 

Dr. Best is a 1989 graduate of Marquette University School of Dentistry (MUSOD) and an adjunct associate professor at the dental school in the division of Oral and Maxillofacial Surgery. He is the course director for the Medical Emergencies and Pharmacotherapeutics courses at MUSOD and lectures extensively in pharmacology, pain control, medicine, oral surgery, and implant dentistry both at the dental school and in regional CE programs.

Dr. Best received his Ph.D. in Pharmacology and a certificate in Oral and Maxillofacial Surgery from the University of Rochester School of Medicine and Dentistry.? He is a board-certified oral and maxillofacial surgeon and maintains a private practice with Oral and Maxillofacial Surgery Associates of Waukesha in Waukesha, WI.

 

Long-term Prevention of Peri-Implant Complications: Ceramic and Titanium Implants

Long-term Prevention of Peri-Implant Complications: Ceramic and Titanium Implants

To prevent peri-implant complications, professional in-office assessment, maintenance, and home-care recommendations are vital. For long-term implant success clinicians need to detect early signs of implant complications, diagnose any complications to provide early intervention and be able to perform professional in-office maintenance treatment. This course will follow the global healthy implant initiative for ceramic and titanium implants based on Susan’s

Clinical White Paper: Long-term prevention of peri-implant complications and textbook: Peri-Implant Therapy for the Dental Hygienist: Clinical Guide to Maintenance and Disease Complications.

     Educational Objectives:                                                                                             

  1. Learn the current research protocols, tools, treatments, and complications for long-term prevention of peri-implant disease.
  2. Detect: Put into practice biofilm identification and a five-step protocol to assess and monitor dental implants.
  3. Diagnose: Understand early intervention guidelines based on American Academy of Periodontology (AAP) peri-implant soft and hard deficiencies.
  4. Treatment: Biofilm-focused titanium and ceramic implant maintenance for all forms of implant-borne restorations / prostheses.
  5. Provide safe home-care recommendations for titanium/ceramic implants patients.

 

Meet Susan Wingrove, RDH, BS

 

 Susan Wingrove RDH, BS. Dynamic Innovator, International speaker, writer, researcher, instrument designer, and RDH Award of Distinction Recipient. Susan’s focus is on biofilm-focused care, long-term protection of disease of natural teeth and implants. She does medical research on regenerative wound healing and specializes in sorting through the science to develop protocols for healthy, periodontal and peri-implant disease.  Published author; Dental Economics, RDH Magazine, Scientific Panel for ACP Clinical Practice Guidelines, Doctor Clinical Implant Maintenance White Papers, Website ‘Dynamics Concepts’ Blog, and Implant Maintenance Textbook: Peri-Implant Therapy for the Dental Hygienist (Wiley). Resides in Missoula MT.

The Brain of the Office: The Team Approach to Decision-Making

Speaker: Penny Loomis, CDA

How many times in a week at the office do you wonder, “What was she/he thinking?”  Communication in the dental office is crucial in keeping the practice running smoothly and efficiently because it plays a major role in teamwork.  Understanding the decision-making processes within the team will help move everyone toward the same goal and minimize possible tension within the team.  In this interactive course we’ll talk about the decisions, big and small, that are made throughout the day.  We’ll address some of the “front vs. back” issues as well as “hygiene vs. assisting” issues. Come ready to “air your grievances” but more importantly, work through some solutions.

Learning Objectives:

  • Discuss and evaluate common office stressors
  • Learn decision-making skills to move toward common practice goal
  • Understand team roles in decision-making

 

Meet Penny Loomis, CDA

 

Penny graduated from Concordia University’s Dental Assisting program in 1996 and became certified by the Dental Assisting National Board in 1998. Penny is a Certified Dental Assistant who was also an instructor at Waukesha County Technical College’s dental assisting program for over 12 years before becoming the office manager for a Wisconsin dental practice.

Penny’s knowledge of dental procedures and their outcomes allows her to guide patients through their treatment. She enjoys seeing how optimal dental health can change patients’ lives. Because Penny attends many seminars and continuing education courses, she remains up to date on the latest dental procedures, protocols, and products.

When she is not working at the office, Penny can be found enjoying time with her 2 sons, riding her Harley, boating, kayaking, or snowshoeing

Thank You to Our Sponsors

 

 


 

 

Speaker Sponsors:

 

 

 

 

Green Beer Sponsors: